Public Transit News

New phone service and website for area transportation needs

The Linn County Transportation Advisory Group announced the launch of two new services to help people meet their transportation needs. A telephone service, 365-RIDE, and a companion website,, will provide easy access to information about transportation providers in the area and also work with residents to find solutions to their transportation challenges. 

The phone service, 365-RIDE (365-7433), will initially be available from 8 am – 4 pm, Monday – Friday. Callers will be able to ask questions related to local public transit providers, private transportation companies and ways to best use these services. Operators will also work with callers to look for solutions to their unmet transportation needs; contacting local providers and working to match needs with services. Staffing support for this phone service is provided through Neighborhood Transportation Service (NTS). 

“While we can’t guarantee to find everyone a ride, we will work with our partners and do the very best we can to help meet their needs,” said Terry Bergen, Mobility Manager for the Transportation Advisory Group. “When someone calls in for assistance, or answers to a question, it will also help us track what types of needs are most prevalent in our communities. That will lead to improvement in the system as we move forward.” 

The website,, was created at no charge to the group by local software development company Geonetric, as part of their Operation Overnight project. It includes answers to frequently asked questions, links to transportation provider websites, a form to request ride assistance, and news related to the transit system. Additional features, like “How-to” videos and the ability to volunteer or donate online, should be available in the future. 

“We are extremely grateful to Geonetric. Their team was wonderful to work with and we wouldn’t have been able to develop this valuable community resource without their expertise and dedication,” said Bergen.

For additional information contact:

Terry Bergen,
Mobility Manager